Returns & Complains



If you're not satisfied with an item, you can return it, sufficiently prepaid, to the following address:

Cruise Records GmbH
Seilerstr. 56
20359 Hamburg

Please send us an email to BEFORE you return items.

We will refund the purchase price to your customer account or your bank account within 14 days. Please include your transfer information with the package.


If a record is broken and we still have other copies in stock, we can exchange your copy with another one. 



Please contact us by email at: 

We will try to answer as quickly as possible.